Security Operations Supervisor

Key Responsibilities

• Supervise and manage deployed security guards at assigned client sites in Chennai
• Conduct daily attendance checks and maintain accurate attendance and duty roster records
• Ensure all security guards are in proper uniform, correctly posted, and following site-specific security protocols
• Conduct regular site visits during day and night shifts to verify guard performance and presence
• Be the first point of contact for client site managers regarding security guard performance and deployment
• Report guard performance issues, attendance irregularities, and security incidents to the Security Operations Executive
• Ensure all security guards follow access control, visitor management, and patrolling protocols at their sites
• Conduct site inductions for newly deployed security guards and verify their understanding of site requirements
• Maintain site-level documentation — attendance registers, incident reports, duty handover records
• Coordinate emergency coverage and guard replacements during absences and shift changes

Requirements

• Any degree from a recognised university
• 1–2 years of experience in security supervision or a related field
• Prior experience as a security guard or in a supervisory role in the security industry is an advantage
• Physical fitness and ability to conduct site visits across Chennai
• Good communication skills in Tamil — English communication is an advantage
• Strong sense of discipline, punctuality, and accountability
• Willingness to work flexible hours including night shift visits

Nice to Have

• Prior experience working with a security services company in Chennai
• Knowledge of access control systems, CCTV operation, and security protocols
• Basic first aid knowledge