Privacy Policy
Last Updated: April 2026
Easy Facility Services Private Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or interact with https://www.easyfacilityservices.com.
1. Information We Collect
a. Personal Information
We may collect personal information including but not limited to:
- Name and contact details (email address, phone number)
- Company name and designation
- Service enquiry details and messages
- Job application details (resume, cover letter, experience)
- Uploaded documents (if applicable)
- Property and facility details submitted through quote forms
b. Non-Personal Information
We may also collect non-personal information such as:
- Device and browser information
- IP address and approximate location
- Pages visited and usage behaviour
- Cookies and analytics data
This information helps us improve website performance and user experience.
2. How We Use Your Information
We may use collected information to:
- Respond to enquiries and service requests promptly
- Provide quotations and business communication
- Improve website functionality and user experience
- Process job applications and career enquiries
- Send updates related to requested services
- Comply with legal and regulatory obligations
- Send our monthly newsletter (only if subscribed)
- Analyse website traffic and improve our content
We do not sell, rent, or trade your personal information to unauthorised third parties.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information:
- Access to personal data is limited to authorised personnel only
- Secure servers and encrypted data transmission (HTTPS)
- Regular security reviews and access control audits
- Staff training on data privacy and information handling
Despite our precautions, no method of transmission over the internet is 100% secure. Users share information at their own risk. We encourage you to use strong passwords and avoid sharing sensitive information unnecessarily.
5. Third-Party Services
We may use third-party tools such as Google Analytics (traffic analysis), Nodemailer via Hostinger SMTP (email delivery), and form processing services. These third parties operate under their own privacy policies, and Easy Facility Services Private Limited is not responsible for their practices. We encourage you to review the privacy policies of any third-party services you interact with.
6. Your Rights
You have the right to:
- Request access to your personal data that we hold
- Request correction or updates to your information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for data processing where applicable
To exercise any of these rights, contact our Privacy Officer using the details below. We will respond to all legitimate requests within 30 days.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 2 years. Job application data is retained for 1 year. Newsletter subscription data is retained until you unsubscribe. After the retention period, data is securely deleted or anonymised.
8. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted signifies your acceptance of the updated policy. We encourage you to review this policy periodically.
9. Contact Information
For privacy-related questions, concerns, or to exercise your rights, please contact our Privacy Officer:
By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.